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IGF 2024 Day 0 Event #12 Tackling Misinformation with Information Literacy

    The Galway Strategy Group
    Jim Prendergast The Galway Strategy Group, Private Sector, WEOG Himani Detwani, Google, Private Sector, APAC Samantha Dickinson Lingua Synaptica, private sector. APAC Arden Hasselman, Adapt, Private Sector, WEOG

    Speakers

    Himani Detwani, Google, Private Sector, APAC
    Zoe Darmé Director, Knowledge and Information, Trust, Google
    Katie Harbath, Founder and CEO, Anchor Change

    Onsite Moderator

    Jim Prendergast

    Online Moderator

    Arden Haddelman

    Rapporteur

    Samantha Dickinson

    SDGs

    10.2

    Targets: SDG 10.2: Reduced Inequalities - “By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status.” Greater understanding of search systems, through transparency and explainability, will help counter biases and the “black box” nature of some of these systems.

    Format

    Classroom

    Introduction of the topic and its relevance - 5 minutes Review of information literacy frameworks - 5 minutes Interactive quizzes - 10 minutes Demonstration of best practices and effective search tools - 15 minutes Q&A - 20 minutes Wrap up and next steps 5 minutes

    Description

    People around the world turn to Search to find information, learn about topics they’re interested in, and make important decisions. As the information ecosystem evolves, empowering users with information literacy skills, education and tools has never been more important. In response to this growing need, Google developed Super Searchers training. Originally developed for librarians, this training program uses hands-on demonstrations to help users understand how to use Google’s information and search literacy tools – such as About this Result and About this Image – to more efficiently analyze information online. The program focuses on three key areas: • The need for improved information literacy: With vast amounts of information available online, people need strong information literacy skills. Developing skills to critically engage with a variety of information sources and types, such as assessing the credibility of sources and tracing claims back to their original context, is essential for people to effectively navigate the evolving information ecosystem. • Navigating Misinformation: In today's dynamic information landscape, there's a growing concern surrounding the dissemination of inaccurate and misleading information. With the increasing volume of information accessible online, there's a need for users to develop critical evaluation skills to understand the claims being made online and assess the trustworthiness of a given piece of content. • Building trustworthy information ecosystems: By promoting information literacy, Super Searchers contributes to a web environment where people can find trustworthy and accurate information. Participants in this session will learn key information literacy skills and be able to critically engage with the information they find online including: • Developing methods to navigate the search engine results page more efficiently. • Understanding the variety of information sources online and how to evaluate their credibility and relevance. • Verifying the accuracy of information found online, including using cross-referencing and trusted fact-checking websites. With the information literacy strategies and tools explored in this session, participants will be equipped to more confidently navigate an increasingly complex information landscape.

    Using Zoom will allow both onsite and online participants to see and hear each other. We will ask all participants, both in person and remote to be logged in so we can manage the question queue in a neutral manner, but when in doubt will defer to remote participants as sometimes they are more difficult to spot. Our onsite and online moderators will be in constant communication to ensure that we can facilitate questions and comments from both onsite and online participants. We will also consider the unique challenges and opportunities that remote participants face, such as time zone differences, technical limitations, and differences in communication styles. We will urge our speakers to use clear and concise language, avoid technical jargon, and provide context for all information discussed during the session to ensure that both onsite and online participants can follow along and understand the content. Finally, we will explore the use of a polling tool, such as Mentimeter or Poll Everywhere during the interactive quizzes to gather feedback from both onsite and online participants in real-time.