Time
    Monday, 6th December, 2021 (14:45 UTC) - Monday, 6th December, 2021 (16:20 UTC)
    Room
    Ballroom B

    ECHAlliance – European Connected Health Alliance:

    • Carina Dantas
    • Karolina Mackiewicz
    • Natalia Allegretti
    Speakers

    Confirmed speakers include:

    • Catherine Chronaki, HL7 (IMI Gravitate-Health project)
    • Charalampos Vassiliou, BYTE Computer (H2020 SmartWork project)
    • Claudia Fernandez Rivera, Technological University Dublin (Interreg EU_SHAFE project)
    • George Valiotis, European Health Management Association, EHMA (Erasmus+ DISH project
    • Alexander Peine, Ultrecht University (H2020 Gatekeeper project)
    • Marie Kannampuzha, UN Global Pulse Finland 
    Onsite Moderator
    Not applicable
    Online Moderator

    Carina Dantas

    Rapporteur

    Natalia Allegretti

    Format

    The overall format is a pane discussion. After the initial introduction, each speaker will do a short presentation. After the presentations, a discussion will be held, engaging the audience and all speakers in the Q&A

    Duration (minutes)
    90
    Language

    English

    Description

    The European vision for 2030 is a digital society where no-one is left behind. This is the cornerstone of the Digital Compass 2030, recently launched by EC President von der Leyen, when she announced Europe should secure digital sovereignty with a common vision of the EU in 2030. The Berlin Declaration (2020) also brought a set of actionable measures for the implementation of the digital society, reminding the societal priorities: social participation and digital inclusion, empowerment and digital literacy, trust, and human-centred systems.

    The COVID-19 pandemic exposed the critical role of digital technologies in how we work, learn and live and pushed towards a drastic acceleration in the digital transformation pace. At the same time, it also illuminated an emerging issue: digital tools are becoming increasingly important for accessing public services, health information, shopping, and staying connected to family and friends. In some cases, services, activities and information moved exclusively online, or offline alternatives have been limited or restricted due to the measures put in place to contain the virus spread. Furthermore, shifting to digital services assumes people have the ability to access, understand and use them.

    The COVID-19 crisis has been a global wake-up call reminding stakeholders around the world of the fundamental need to design, develop, and deliver accessible ICTs to everyone. It is especially important to increase digital literacy and digital access of older adults, persons with disabilities, and unprivileged groups, as the digital divide leads to the spread of disinformation, uneven access to public services and to participatory democracy processes.

    • How are the ideas for the sustainable digital European society being implemented in practice by e.g. the How are current European research & innovation projects projects and initiatives considering digital access and inclusivity?
    • What’s the accessibility of those solutions when introduced to when to take their products to the market?
    • From access to infrastructure, to online education, digital literacy and skills, to equal opportunities regardless of gender, race, disability, as well as adequate protection of workers’ rights and access to digital health information and services?

    This is what will be explored by the panel, linking the discussion to the IGF Policy Area “Economic and social inclusion and human rights”, especially to the sub-areas “Inclusion, rights and stakeholder roles and responsibilities” and “Promoting equitable development and preventing harm”. The focus is on Europe, which is closely observed by the decision makers and civil society representatives from the other parts of the world, given the attention raised around the European Data Strategy and other policy developments. We welcome the comments from the participants from other parts of the world to enrich the European perspective and inspire the global dialogue on the sustainable digital society.

    The session will consist of the short presentations, complemented by the slides, which will be shared with the public on the online venue. After each of the presenters, a short real-time poll will be conducted to engage the audience. The moderators will comment on the results of the poll and link them to the presentations, to make sure that all participants have the same understanding of the discussion. Additionally, the moderators will collect the questions from the audience through chat and by raised hands (onsite). They will also make a summary of the comments that are listed in the chat to present it to the onsite audience.

    Key Takeaways (* deadline at the end of the session day)
    We need collaboration and partnership approaches to enable accessibility and inclusivity as leading factors in the adoption of new processes, tools, and models of service delivery.

    Technology standards and interoperability can help society to transform innovation into digital mainstream services. Data brings new opportunities, thus, people should not only be digitally literate but also data literate.

    Call to Action (* deadline at the end of the session day)

    Reskilling and upskilling the society as a whole is a key and valid strategy to anticipate evolving needs and a valid mean to give everyone the possibility to benefit from new opportunities arising from the digital transformation, by promoting a culture of lifelong learning, working against discrimination, for gender equality and equal opportunities.

    We need to continue working on the standards, skills for the citizens and making sure that we make the health information understandable for all. The trust of people in the services provided, even at policy level, is essential for a successful implementation of digital technologies in all the in all the different spheres of society.

    Session Report (* deadline 9 January) - click on the ? symbol for instructions

    The aim of the session “Are we shaping the digital market to all citizens?” was to investigate how the ideas for the sustainable and inclusive digital health are being implemented in practice by current European research & innovation projects projects and initiatives, what’s the accessibility of the currently developed solutions when introduced to the market? The session touched on the issues of infrastructure, online education, digital literacy and skills, equal opportunities regardless of gender, race, disability, as well as adequate protection of workers’ rights and access to digital health information and services. 

    The following issues were highlighted by the stakeholders:

    • As technology is changing the lives of people at an unprecedented scale, they should be in the  centre of this evolution. It is people that drive the change enabled by innovation in science and technology. Thus, all solutions should follow the citizen-centric and service design approach during the development to ensure that they are accepted and used.  We need real word context solutions that can be scaled up to other different contexts thanks to a four-helix approach including the users.
    • The need for wide collaboration and partnerships  to enable accessibility and inclusivity as leading factors in the adoption of new processes, tools, and models of service delivery, 
    • The need to develop the digital skills of all citizens as a critical factor to assure inclusiveness of all age groups in the evolving society - the best digital solutions implemented without the investment in the skills of the society will not be used.

    It is also important to remember that despite the widespread digitalisation, not everyone has access to the internet and the skills to fully benefit from the digital solutions. As not to leave any people behind, avoiding stigma and distrust of institutions, actions are needed to reach out to channels other than social media, enhancing digital literacy and information in local languages.

    In general, reskilling and upskilling the society as a whole is a key and valid strategy to anticipate evolving needs and a valid mean to give everyone the possibility to benefit from new opportunities arising from the digital transformation, by promoting a culture of lifelong learning, working against discrimination, for gender equality and equal opportunities

    To scale up the good innovative solutions, we should start from good practices already implemented in the field and upscale them in other regions. A constant dialogue inspired by the principles of co-creation and codesign with relevant stakeholders will boost the possibility of developing qualitative services. Research should move towards qualitative outcomes versus quantitative results to assure solid sustainability and transferability possibilities.