IGF 2022 Day 4 WS #393 Protect the Digital Rights and Data Security for the Elderly

The following are the outputs of the captioning taken during an IGF intervention. Although it is largely accurate, in some cases it may be incomplete or inaccurate due to inaudible passages or transcription errors. It is posted as an aid, but should not be treated as an authoritative record.



>> LI YUXIAO:  Distinguished guests, ladies and gentlemen, it's been good to meet you online and offline in the workshop today.  I'm Yuxiao Secretary‑General of the Cyber Security Association of China.  The theme of the workshop is Protecting the Digital Rights and Data Security for Vulnerable Group in Cyberspace.  Inspiration and revolution of data security in the data protection ‑‑ this event is hosted by cybersecurity association of China and co‑organized by International Culture Communication Group and this group will be co‑chaired by Professor Chen associate professor from Beijing University will co‑host the workshop.  Professor Chin.

   >> YIK CHAN CHIN:  Welcome ‑‑ just a moment (echo).

I'm sorry, there is an echo, so can you hear me?

   >> LI YUXIAO:  Yeah.

   >> YIK CHAN CHIN:  Okay.  Thank you for coming to our workshop and it's a great pleasure to welcome both the audience and participants online and on site.  Thank you for coming.

(multiple speakers) Mr. Li, I pass the time to you.  Thank you.

   >> LI YUXIAO:  Thank you.  At present digital technology integrated in technology and process of human, economic, political, cultural, social, and political civilization construction.  New format and new model really brought profound impact to human protections underlying, and leading future development.  However, the global aging is quietly emerging and digital services protection and tools for the security.  The Adele especially rural development area cannot fully enjoy the digital.  This and the data security are also facing risks, and in the new era of digital civilization, improving age‑appropriate digital facilities, improving digital ‑‑ and straightening data security and criminal information protection for the elderly have become important issues to be addressed.  So, in this context, we are very pleased to be able to gather experts here who encourage industry organizations and enterprises to actively initiate and participate in the national community data protection actions and rules for the elderly.

So, to contribute to building a community and shared future in Cyberspace.  The workshop also has a discussion session.  So, I want to say, please leave a question if you want in the comment area.  The comment area space on the theme of the workshop so that everyone can discuss and communicate during the discussion session.

At the beginning, now I suggest our guest speaker, please turn on your camera and say hi, to everybody, and I hope you can wave your hand.

Okay.  Thank you.  Thank you all.

Now, let's start our workshop.  Due to the limited time, every speaker, please make sure that your speech is delivered with seven minutes so that all of our guest speakers have enough time to share their opinions.  Thank you.

Today, we are honored to have Cyberspace Administration of China, please allow from Xu feng to address us, please.

   >> XU FENG:  Ladies and gentlemen, good morning, good afternoon, it gives me great pleasure to attend Internet Governance Forum, on bar of Cyberspace administration of China I wish warm congratulations on opening of this workshop.  G20 summit held last month, and China President proposed that we should make global development more inclusive, more resilient, and beneficial to all.

The 29th APEC economic leaders meeting, President also stressed that we should stay committed to inclusively and underscored that the need to make sure that development is for the people and by the people, and this is shared among the people.  As man can gradually enter new era of digital civilization, we should stay committed to build a community with shared future in Cyberspace.

The topic of this workshop is protection of digital rights and data security for vulnerable groups, especially the elderly in Cyberspace, which is of great significance.  It's our shared responsibility to help the elderly groups to adapt to this intelligent era.  In recent years, the Chinese Government released the implementation plan on effectively solving the difficulties of the elderly using smart technology, and carried out special action on elderly‑oriented reform and barrier‑free renovation of Internet applications, promoting the elderly to embrace the Internet.

This year, Cyberspace administration of China, along with other four departments, jointly issued the 2022 work points for digital literacy and skills of the public, taking multiple measures to raise digital literacy and skills of all people.  Under the guidance of these policies, elderly‑oriented reform practices have been conducted in China's smart devices and Internet platforms, such as adding new functions of listening to text messages in the instant messaging applications, introducing elderly mode for smart phones, and launching barrier‑free access service on websites as of 2022.  China completed barrier‑free evaluation of 452 websites and applications.  In terms of ensuring data security, China has adopted the data security law and personal information protection law, and made active efforts to improve supporting rules and regulations, providing a solid legal foundation for the public to protect data rights and interests.

Ladies and gentlemen, as a country with the world's largest number of Internet users and one of the most effective active countries in Internet application and innovation, China hopes to contribute wisdom and strength to helping the elderly adapt to digital age and bridge the digital divide.

Looking into the future, we should work together to bridge the digital divide and improve the digital literacy and skills of the public, especially vulnerable groups such as the elderly.  Aging is a global issue, and protection of the digital rights and data security of vulnerable groups in Cyberspace is also the shared responsibility of all countries.

We call for attention to the needs of all groups striving to narrow the digital divide between groups.  Serious attention should be paid to the needs and the expectations of vulnerable groups such as elderly to improve their digital literacy and skills.  Efforts should be made or accelerated to make digital products and services accessible and elderly friendly.  We must work together to promote the establishment of an inclusive, equitable, accessible, and inter‑connected digital resource system, accelerate the building of global information infrastructure, and improve the digitalization of public services to promote digital literacy and skills of the public.

We should continue to make protecting digital rights and improving digital literacy as skills of vulnerable groups as important topic of discussion, build more consensus, enhance the digital adaptability competence and creatability of the public, and truly make digital development beneficial for the people across the world.

Meanwhile, we should also deepen international cooperation, strengthen exchanges and mutual learning and share experience and practices.  It is a common goal to allow people across the globe to use Internet on an equal footing and share the fruits of digital and economic development.  We should go to the main channel rule role of the UN in Cyberspace governance, and actively participate in exchanges and discussions under IGF and other platforms on topics such as protecting the digital rights and data security of vulnerable groups, including the elderly, improving public digital literacy and skills, and bridging the digital divide, as well as promoting the dissemination of good practices.

In June of this year, the World Internet Conference was an international organization, the 2022WIC Summit held last month witnessed extension discussion and in‑depth discussions among domestic and foreign guests on topics such as the digital divide and digital cooperation.  It is hoped that the WIC along with IGF and other international platforms will make joint contributions to the development and governance of the Internet in the future.  With our concerted efforts to help vulnerable groups engage in the digital economy and share the dividends of the digital age under the principle of extensive consultation, joint contribution, and shared benefits.  Greater contributions will certainly be made to accelerating the implementation of the 2030 Agenda for Sustainable Development and promoting global sustainable development.  Finally, I wish this workshop great success.  Thank you.

   >> LI YUXIAO:  Thank you, Mr. Xu.  Now is my presentation, and thank you Professor Chin.  Dear friends, good morning and good afternoon.  The technological innovation and application popularization of digital age has entered human life spaces, improve the quality of human life, and most importantly, changed the time history scope for human beings to create a social value.  At the same time, digital technology is increasingly integrated into us and process of human society and human life, demanding new challenges to global engine.

A large number of elderly people from digital world by technical terms and intelligent terminal with complex function.  The digital divide of the elderly formed by the related digital scale and security awareness has led to the elderly becoming targets of online illegal acts and serious problems such as illegal collection of personal information and data.

All persons should be respected, the main contribution to the family and society as well through their life.  Similarly, accommodate by presence over their life for not wrong doing and with economic and social digital transformation.  Criminal protection data security of the elderly in the digital era needs to be safeguarded and this requires global consensus and concept and rules during this regard and protecting the rights of all persons in the digital fields is related to the basic principles of building a community with shared future for humankind.  The governance of the of believe and however our effort is so far from enough in this field.  More work should be done by countries in international communities, ranging from the practice and laws and national rules and technologies, products, and services.

In the increasingly of social aging, China has clearly proposed to implement a national strategy to actively respond to public and aging.  Just now introduced China's experience and practice in legislation and management and social governance and protection to help elderly adopt to the intelligent era.  Let me now introduce the work of cyber society.  Since 2021, they have collected and respond to the compliance reports and handling of criminal information collected and use of IP in regulation of laws.  And on supporting platform for public.  We have noticed that most of the IPPs reported by the elderly group involve online shopping, local life, and others.  Under the business is relatedly simple, but the problem has money for collection of criminal information beyond the scope, introducing users to (?) a business, not aging model ‑‑ frequently ask, online fraud, and other issues.

At the same time, we also found that the report and reach of elderly is relatively low, so we carried out an aging‑appropriate transformation of reporting platform in October of this year, and established a special IPP for the elderly to comply on the report channels.  We've also ‑‑ the safety of older adults in more than common user IP.S.  Protection of data protection and security of elderly should be an important part of the maturity and autonomy of human society to prolong life.  I would like to take this opportunity to share some thoughts to you.  The first is to protect legitimate rights and interest of elderly criminal information and data.  Cybersecurity is for the people and demands on the people.  We recommend that government improve the age‑appropriate legal system and solitude to the cybercrime and illegal activities against elderly.  Government department, industry organizations in the national companies reporting and compliance mechanism is simple for the elderly, and at the same time for solving difficulties encountered by the elderly in using smart technology, such as supporting the establishment of roll tier organizations by meeting the need of the elderly in the digital age.  For example, the civil affair department of institute has developed a system and outlines the data security in process to establish the cybersecurity alliance.  I hope that we can see more local governments, organizations, and companies come forward and join the works.

The second is to promote the participation of all parties to generally improve the quality of aging products and services, facing with complex technical operation, delivery product categories, and even service quality.  The elderly will be at a loss in the face of digitalization.  We believe that in the process should further straighten their awareness of aging services, promote innovation and standardization in technology products and services, and provide more dedicate to also recommend incorporating knowledge of personal information protection and data security in all types of training for the elderly, and help them adapt to digital life and environment of life‑long learning, life‑long communication, and life‑long use in the digital age.  Narrow the type of digital divide, and build Cyberspace into a shared community of life‑long users.

The third is to strengthen the formulation of in the national rules and in the international practice and coverage.  It's required the consensus of international community and more importantly the operation cooperation of the government in the process, society, and other sectors, and we hope that mutual dialogue and exchange can be carried out with other international obligations, and under the United Nations SDGs, the UN Principles for all Persons and moderate international plan on action and aging, and such as IGF and World Internet Conference, and more stakeholders to participate, and jointly actively promos the formulation of rules and framework in Cyberspace related to aging, exchange practice experience of various countries, and effectively benefit the elderly around the world to do our part in the digital life and digital security of all persons around the world.  Thank you.

   >> LI YUXIAO:  Professor Chin?  Professor Chin?  Please turn on.  They can't hear you.

   >> YIK CHAN CHIN:  I'm sorry.  (echo).  Okay.  I'm sorry.

(no audio).

   >> LI YUXIAO:  We can't hear you.  Professor Chin, we can't hear you.  We can't hear you.  No voice.  Yeah.

   >> YIK CHAN CHIN:  So, okay, so ‑‑

   >> LI YUXIAO:  Now it is okay.

   >> YIK CHAN CHIN:  Okay.

   >> LI YUXIAO:  Jovan, please.

   >> YIK CHAN CHIN:  We see you now.  It's your time.  It's your time.

   >> JOVAN KURBALIJA:  Should I go ahead.

   >> YIK CHAN CHIN:  Yes, please.

   >> JOVAN KURBALIJA:  Okay.  Good morning.  It's a pleasure to address traditional workshop organized by you and honored to be here today with you addressing a really pressing issue about a time, and the question of interplay between digitalization and elderly.  And as previous speakers indicated, this is both important issue and exactly in this nexus between demographic aspect of growing elderly population in quite a few countries worldwide, and the question of digitalization, we should find some ‑‑ we should discuss some solutions and advance awareness and policy process in this field.

What I'm going to do in the next few minutes is to focus on the two elements.  One is more optimistic and one is let's say not pessimistic but possibly reason for concern.  Let me start with the more optimistic aspect.  In the Internet trends research in New Zealand between 2007 and 2015, they identified elderly awareness about use of Internet raised from about 25% in 2007 to 60% in 2015.  There are some recent research that this trend increased and accelerated during the pandemic time.  Therefore, we have more and more, if you can call it, Internet‑savvy Internet generation.  It's happening across the world.  There are a few examples.  One example is definitely a college for seniors that was launched in the Headquarters of Ali Baba and there are hundreds of elderly students who are basically following this academy.  We also have more and more initiatives, WHO launched a special data portal on elderly health and well‑being.  In the United Kingdom, there is new discussion about strategy to elderly and path to marginalize community or communities which are not in the mainstream digital developments.

Therefore, we have all over the place in countries worldwide, we have new initiatives addressing question of elderly.  In some cases, like in India, there is a special scheme which provides pensioners with easier access for health, for their pensions.  There are many practical initiatives, but since we are at the Internet Governance Forum let us see what can be done on international level.

First it is important always to start with available documents, software documents or the hardware document, and one of these documents is the recommendation F790 by the International Telecommunication Union, and this recommendation aims to enhance accessibility of information and telecommunication technology for older people and people with disabilities.

This recommendation offers general guidelines for development and distribution of telecommunication equipment, software, and access to telecommunication services.  But elderly people should benefit also with policy initiatives for people with disabilities as they tend to increase certain disabilities like eyesight, like hearing disabilities, tactile disabilities, therefore they can't benefit more from that side, including development of websites to be user friendly, phone size, contrast, and other elements.

Therefore, we can expect for example that this ITU recommendation should be mainstreamed in other bodies that deal with elderly issues from the human rights perspective standardization, economic, health and social perspectives.  There are more and more initiatives worldwide focusing on elderly in the context of the UN Economic Commissions, and in particular on the Economic Commission for Europe and Asia in the context of the human rights council, and as I mentioned already the ITU, and technical standardization bodies, ITF, World Wide Web Consortium and other bodies.

Therefore, what we have to do is to follow these developments on an international scale and try to see what can be done to coordinate them from national governance perspective to international organization perspective, and technical and standardization bodies.  Therefore, your initiative to discuss this today is very timely to take the stock of the current dynamics and see what we can do ahead of us in order to increase and accelerate these developments and assure that this segment of our society, elderly, has rights to access digital developments and digital growth.  That's a concrete example of ultimate aim of inclusion for all, digital inclusion for all, which is pro claimed in digital compact and other leading documents of the United Nations.  Thank you.  Over to you.

   >> LI YUXIAO:  Thank you very much, Dr. Jovan Kurbalija for your insightful speech.  Thank you very much.  I hope you can keep online and maybe someone will have some questions for you later.  And now let's welcome Mr. Member of Party Leadership Group of National Working Commission of Aging, Vice President of China National Committee of Beijing to give us a speech, Xiao Caiwei.

   >> XIAO CAIWEI:  Thank you, Chair.  Let me firstly share my screen.  I'm sorry.  I think you can see my screen but I want to make it show as a full screen.  Can you see my screen now?

   >> LI YUXIAO:  Yes, we can.

   >> XIAO CAIWEI:  Okay.  Thank you, Chair.  Honorable Vice‑Director, Secretary General Lee, ladies and gentlemen, good afternoon.  I'm very honored to attend this workshop and also chat with you about the digital rights of elderly as well as data security.  Here on behalf of the National Working Committee on Aging, I would like to congratulate for the success convening of this workshop.

Over the past 10 years, China made significant progress in building a strong cybersecurity country and building a digital China.  During this process, China attaches great importance to the data rights as well as data security of Internet users, and we can consecutively formulate the cybersecurity law in the People's Republic of China and as well as other developmental rules and standards to protect cybersecurity.

In order to safeguard the digital rights and data security for the elderly, the State Council formulated the implementation trend on solving the intelligent technology difficulties for the elderly, and also formulated almost 20 different policies as well as documents to help the elderly people in their daily traveling, getting services, and making payment to try to narrow the digital gap for the elderly.

Three, telecom carriers also initiated multiple elderly support actions.  For example, one key connection services has served almost 80‑million elderly and at the same time we have a lot of accessibility and screens campaign for elderly people.

Through multiple ways, we also conduct trainings as well as all kinds of workshops to empower the elderly people in the intelligent era.  At the same time for the Internet fraud as well as the other issues, we have initiated many different kinds of campaigns to crack down on the cheatings as well as the fraud against the elderly.

With the concerted efforts of the government at all levels and the entire community, we can see that the elderly in China have been accelerating and integrating into the digital society.  By the end of December 2021, the elderly aging above 60 already 189 and Internet penetration.  Elderly population digital and formulation benefiting together with other age groups and can independently show house code and journey code and purchase their daily necessities and search the relevant information online.

We can see that a proportion of those capable elderly population already hit 69%, 52.1% and 46.2%.  In process of digitalization due to the constraints of technology, rules, culture, as well as the digital literacy, the elderly population comparing with the other aged groups in terms of accessibility and application of the digital technology, the elderly still are behind.  It seems that in order to remove the digital gap, we have to insist on two principles to remove three gaps and to set up four philosophies and make five arrangements, insist on two principles.  First of all, we insist on the elderly basic principle to make digital technology really serve the comprehensive and life‑long development for the elderly.  And second, we insist on ‑‑ and that removes three gaps.

First of all, we removed accession and connection gap to narrow the gap of elderly with the young people in accessing the Internet equipment, digital information, as well as digital services.  Second, to remove the gap of the usage.  To measure the gap of elderly and younger generation in the way they tap into digital technology swell the gap of the skills and remove the knowledge gap, to strengthen the digital awareness, as well as digital mindset to improve the digital literacy of the elderly, and to guide the elderly by the digital ethics.

To set up the four ideas and philosophies, first of all, the participatory governance, we should establish a diversified governance structure, which is composed by the government, market, society, family, as well as individuals, so this is a multiplayer participating digital gap governance system for the elderly.

Second is the inclusive governance.  We should fully respect and safeguard the digital needs of the elderly as well as the digital needs of all the age groups to create an age‑friendly and generational harmonious social atmosphere to improve the inclusion of the elderly into the digital society.

Third, all around governance, pay attention to all of the population, to strengthen the digital mindset and digital skill training for people and all different age groups.

Fourth, sustainable governance.  We pay attention to the sustainable development of the elderly to make digital technology continuously empower the elderly.  We should also make five arrangements.  First of all, in terms of top‑level institutional design, we should therefore strengthen legislative plan policy, standards, as well as norms formulation, keep improving the policy and institutional system for the digital gap governance of elderly, and second in terms of the digital infrastructure and connectivity, we should further improve the Internet infrastructure (?) as well as efficiency to ensure that the elderly can benefit from the fruits of formalization in equal manner.

Thirdly, in terms of the elderly adaptability development, we have to innovate the elderly adaptive technology as well as the combination of online as well as offline measures as to offer more convenient, integrated services for the elderly population.

Fourth, in term of information capability as well as literacy, comprehensively invented all kinds of publicity, education, training approach as to strengthen the digital literacy of the family as well as the society, and to promote the inter‑generational skill transmission to remove the psychological barrier of the elderly accepting the digital technology.

In terms of environmental develop am, we have to strengthen violations against elderly, education, legislation, as well as enforcement.  At the same time, we also intensify cracking down on the telecom fraud as well as telecom phishing activities and to develop all kind of intelligent products for the elderly as to create more aging‑friendly society for the elderly population.

An information society, an aging society against this background, Chinese Government through building channel into strong country and actively coping with aging society, will help the elderly cross over the digital gap to ensure the elderly population as well as the other aging groups can benefit from the fruits of the digital economy, the digital society, and the digital government.  This is my presentation.  Thank you for your patience.

   >> YIK CHAN CHIN:  (no audio).

   >> LI YUXIAO:  I'm sorry, Professor Chin, we can't hear you.  We can't hear you.  Yeah, turn on the microphone.

>> Professor Chin, we cannot hear you.

   >> YIK CHAN CHIN:  Hello?  Can you hear me?  Can you hear me now?  Can you hear me now?

   >> LI YUXIAO:  Yeah.  We can hear you.  It is okay.

   >> YIK CHAN CHIN:  Okay.  (echo).  Can you hear me now?

   >> LI YUXIAO:  Yeah.

   >> YIK CHAN CHIN:  (Speaking off mic).

   >> LI YUXIAO:  We can't hear you.  Okay.  Thank you very much, Dr. Xiao.  Now we'll welcome Dr. Ahmed to give a speech.

   >> YIK CHAN CHIN:  Can you hear me now?  Can you hear me?

   >> LI YUXIAO:  Yeah.

   >> YIK CHAN CHIN:  We cannot hear them.

   >> LI YUXIAO:  Can you hear me?

   >> AHMED EID:  Yes.  Should I start in.

   >> LI YUXIAO:  Please start your speech.  Okay.

   >> AHMED EID:  Thank you.

   >> YIK CHAN CHIN:  Can you hear me?

   >> LI YUXIAO:  No problem.

   >> YIK CHAN CHIN:  Can we go straight ‑‑ can you hear me now?

   >> AHMED EID:  Yes, we can hear you.

   >> LI YUXIAO:  Yeah.  I think continue presentation, please.

   >> AHMED EID:  Okay.  Good afternoon, good morning, depends on where are you now.  It is my pleasure to be participating with you today under the umbrella of United Nations thanks to China cybersecurity Association for inviting me today and thank you for all of the arrangements that have been done to make it happen.  I'm always being proud to be an Egyptian at the same time I'm belonging to the Arab region, and at the same time I'm also belonging to African continent.

Most of my friends consider me also half Chinese, so I will try to give brief introduction about digital transformation and technology between China and African Region.  My speech will have three parts.  The first part will talk about the digital transformation between China and African continent as developing countries.  We'll talk about the effort that has been done in the last few years between China and Africa.  We'll give some suggestions, that will be the second part, I'll give some suggestions and proposals for elderly data security in Cyberspace.  The third part, we'll talk about my own country of Egypt, and we'll talk about what Egypt Government has been done for elderly digital transformation.

Actually, talking about Internet and Cyberspace security, this takes me back to wonderful memories seven years ago in China.  Seven years ago, in 2015 when I participated in World Internet Conference in China, in that time I was presenting to 22 Arab countries and in the Arab League and we had three days of communication on discussion on how we can strengthen the Internet cooperation between China and Arab world and Africa.  And at that time, it was very important to focus on main topics such as information in developed countries, including Africa.  (echo).

Also, it was important for big data and cybersecurity issues.  Seven years ago, this was the main topics regarding the Internet, big data, how we’d protect the big data, and also how we can be living in safe Internet community.

In the same year, in the Second World Internet Conference, Chinese President brought forward four principles and five-point proposals on global development on governance of Internet, and these four principles were very important.  President advocated maintaining peace and security in Cyberspace, and this was the first principle, maintaining peace and security in Cyberspace.

The second one was respecting sovereignty in Cyberspace.  Respecting everyone own zone in Cyberspace.  And nouns for the vision of building community was shared future in Cyberspace.  The fourth one is offering Chinese wisdom and approach to the global development and governance of the Internet.  This was the four principles mentioned by the President in 2015 and in that time, there is not any other leader in the world to talk about these four principles.  I think these four principles were highly important to be people's health, so in the last seven years from 2015 until now, I believe that most of the outcomes from the Internet Conference have already been done.

So, please let me give you some tips about Chinese African achievements in the field of Internet and digital economic transformation, including Cyberspace security.  Why now I'm talking about achievements?  I didn't talk about the elderly problems and Internet security.  Because in the developed countries, if there is no Internet connection, how can you talk about their Internet protection or data protection?  Most of the African countries, maybe don't have good Internet connection, so that's why in the last seven years, Chinese Government work together with African and Arab countries to empower their Internet security and connection for the infrastructure of the Internet.

So before talking about the elderly data security, let me also give you some achievements that happened in the last 10 years between China and the African continent.  Chinese companies have participated in a number of submarine cables project connecting Africa, Europe, Asia, and America.  Great job.  They have cooperated with major African operators in achieving full basic coverage of telecommunication services in Africa.  Chinese companies have built more than half of the continent sites and high-speed world broadband network.  Can you imagine the total of 200,000 kilometers of optical fiber has been laid, giving broadband Internet access to 6 million households in Africa, serving more than 900‑million local people.  Africa ‑‑ African population, almost 70% of the African population was giving Internet by Chinese companies, 900 million, can you imagine this number.  Until date, until now, more than 1500 company in 17 cities and 15 countries have selected the Chinese cooperate partners on digital transformation path.  29 countries in Africa selected smart city solutions provided by Chinese companies.

The two sides also released the first 5G independent commercial network in the region.  After China, one built one road initiative in 2013, the level and content of China/African e‑commerce cooperation continues to grow, improving the digital literacy of micro small, medium enterprises in Africa and this was also important by e‑commerce to connect Chinese and African enterprises, especially in agricultural products.

In the same sector, e‑commerce also, there are promotion activities that have been held to help high‑quality product from Africa to access Chinese market, and in the same time, this was helping a lot of local urban areas on the African continent and poor people on the African continent and small companies to be growing very fast and export their agricultural product to China.

In August 2021, last year, at China Africa Internet development and cooperation Forum, China announced its intention to formulate and implement a joint China/Africa partnership plan on digital innovation in Africa.  All of these efforts are designed to achieve only one thing.  Win cooperation.  Winning for both sides.  To build safe community with the shared future on the Internet.  My dear friends, there are many efforts that have been done in China and Africa digital transformation and Cyberspace cooperation, but new challenges are coming out.  One of the largest challenges, this fast‑changing world, full of technology everywhere in our life.  The question now is how we can succeed to protect digital rights and data security for vulnerable groups in Cyberspace, and how we can fulfill data security for the elderly and personal information protection.

Can you imagine in the last year, 2021, the global cost of cybercrime exceeds 6‑trillion U.S. dollars.  Meanwhile, new technologies like AI, artificial intelligence, and Blockchain have proved the capability of protection sometimes, so here comes out the last part of this speech, which is my suggestions for the elderly and vulnerable groups in Cyberspace and data security.  My proposal is, my proposals have three parts.  The first part is regarding international cooperation.  The second part is regarding local government, so what should local government do?  The third part is regarding Internet companies, and what they should do also?

The first part, international cooperation, the first suggestion is I suggest to establish China/Africa think tank for network security and Cyberspace.  The think tank will be aiming to learn from China successful cases and improve the network security and technology of African and Arab countries.  I think now China has great technology and AI, artificial intelligence and many other technologies in Cyberspace technology, so we need to cooperate in this field so we need to have a think tank group that can work to fulfill this.

The second suggestion is to start a training program for elderly and Internet and Cyberspace security to raise awareness and focus on the importance of data security.  It is good now we are talking in the United Nations, so this should be a main target for the UN to start a training program all over the world, especially developed countries.

Calling for digital literacy and capacity training for vulnerable groups by governments, regulatory authorities, enterprises, social organizations, universities, and research institutions.  This what should ‑‑

   >> LI YUXIAO:  Please the time limitations.

   >> AHMED EID:  One minute.

   >> LI YUXIAO:  One minute, please.

   >> AHMED EID:  For local government, each country should use simple way to let the elderly and vulnerable groups understand and learn about the knowledge of the Internet and how to protect their data.  Launching awareness campaign under the name of secure yourself and social network sites.  Also, we should ensure that the voice of child rights and safety is included in all debates on the Internet governance because children and all people should never be considered as a less relevant group of users.  In China, 10% of the population is more than 65 years old.  In Africa, 3.5% of the population is more than 65 years old.  They are a big number of people.  Each country's legislative authority should have clear terms and conditions for Internet companies on how to use elderly and children's data and personal information.

The companies, the third part is the Internet companies should establish a humanized and easy system, especially for the elderly, and provide more dedicated services to help them in the world of Internet.  Cross‑border companies should understand local culture and what is appropriate and inappropriate content for children, woman, and elderly.

The last part is Egypt effort, and I will keep it for the question part, so I will keep my last part so if there is any question, I can talk about Egyptian effort in data security and Cyberspace security.  Thank you very much.

   >> YIK CHAN CHIN:  Can you hear me now?  Okay.  Great.  So, thank you for Mr. Ahmed for Egyptian experience.  (echo).

Next, let us welcome Mr. Xiaodong ‑‑ (echo).  The time is yours.  You have 7 minutes.

>> LI XIAODONG:  Distinguished guests, it is my pleasure to participate in this workshop but I hope to see you all in person instead of remotely.  For institution together with the and Chinese census commit to digital transformation and development of autonomy and society.  And Internet governance and especially data governance are progress and long‑term concerns.  Today I will share with you my point of views on the digital rights and data security of the elderly based on my research and observations.

As you know, the intersection of the digitalization of aging is a new feature of this era.  The development of elderly digital technologies has become a social governance issue around the globe.  As the elderly is influenced by such factors as acceleration in physical function and then learning ability.  In sovereignty in (?) technology and limitation in ways of thinking of the digital divide between the elderly and others is more prominent, which manifest in following three aspects.

The first is the divide in Internet access.  If you take China as example, the elderly age 60 and above is main group of them.  As of June 2022, I mean of this year, the proportion of the Chinese age 60 and above more than 40% ‑‑ (echo).

Even that number reached 150‑million people.  The second in the digital divide is digital literacy and skills and according to the statistics published by the EU, more than 25% of Europeans age between 65 to 74 have at least basic digital skills in 2021.  While age 16 to 24 more than 70%.

The insufficient digital literacy of the elderly has had a very important negative impact on the online communication and medical services.  The surveys of the divide risk are recognition ‑‑ I mean compared to the young people, the elderly is more likely to fall into the information cocoons to be induced by benefits click on fraudulent links and moreover data of the elderly is more likely to be illegally opened and abused.

We have been talking about the human side has begun to transition from the industrial civilization to digital civilization.  I mean this new era, not only top‑level system regulations or policies is in this principle appropriate social capacity building ‑‑ I mean and some fundamental architecture or infrastructure is also necessary to make sure that the elderly could share the convenience of the Cyberspace and Internet.  But I think at least the three aspects should be considered.  The firstly, most you know humanistic care should be reflected during the process of the policymaking equipment and application development, as well as some survey innovation in the field of Internet.

The physical and psychological characteristics of vulnerable groups such as elderly should be considered to prevent them from being gradually marginalized in the digital world.  Many smart devices are Internet applications and services are not friendly enough for the elderly.  According to survey conducted by university in China, nearly more than 70% of elderly believe that the size and ledger and do not conform to their physiological condition and it is to read text clearly.  Just as was introduced that series of matters have been taken by Chinese Government and Internet companies to solve such kind of problems.

Secondly, most or more responsibility should be taken by the parties, the multistakeholders in comprehensively to improve the digital literacy and skills of the elderly.

You know, questions used and security of information data are the three main aspects that need to be improved from the digital literacy of the elderly, which requests the participation of multiple parties, you know, the intergenerational interaction of the family members is necessary.  Based on the young generation to help them to improve digital skills, and give full play to the community workers and try to understand the digital needs of the elderly accurately, and providing decision‑making places for relevant policymaking.

Lastly is encourage Internet companies to design elderly‑oriented applications and hardware actively fulfilling social responsibilities.  Finally, more innovation on digital infrastructure of the data security or utilization should be conducted to be enhance data security.  There is no intentional difference between young and elderly groups in terms data security issues.  What matters is difference in protection and elderly more victim of abuse.  The security of Internet for elderly is significance and the core solution lies in digitalize security risk and utilization of data.

And further, you know, the interoperability of the data is being discussed globally in which the original data does not leave the domain realizing the interconnections of the data.

In my view of the era of digital civilization with everything connected, the best solution to improve the data security is the innovation from the very fundamental digital infrastructure to reduce the data value based on the privacy protection is very significant to elderly‑oriented digital transformation.

Our institution has been carrying out technology research and development, and also the data operating issues since our establishment and has made very better achievement.  Our new product based on digital operating system will be soon developed and released for use.  We welcome you to evolve and contribute to the data security and utilization in this new era.

I think in end, the elderly Internet users should never be the digital (?).  Digital age cannot evolve without involvement and they must work together to create more confident digital life for the elderly.  I think that's all of my sharing.  Thank you very much.

   >> LI YUXIAO:  Thank you, Dr. Lee for you are insightful speech.  I'm very happy to hear about your presentation because just now Dr. Ahmed said that between China and cooperation in the elderly social protection, he suggests about this cooperation between the think tank first, so for impact.  And I think the next speaker, Professor is also from think tank and I think that about digital information and data security issues and can go ahead and have some good results, I hope so.  Thank you very much.

So now, let's welcome Professor security director of institute for financial study in University of China to give video speech.  Please.

>> I would like to thank the organizers for giving me such a good opportunity to discuss with you about my idea of digital rights and data security.  We think that we have to adapt to the digital strategy in aging society because more and more people are using intelligent instruments.  However, the elderly people's awareness about information and data security are pretty weak.  As a result, they will become the victim of the Internet era.  So, this is not only happening in China, but as in the rest of the world.  Over the past years, I've been working on digital economy and global governance, so here on behalf of the institute, I would like to share with you the status quo in China as well as the counter measures we've adopted.  According to our statistics, by the end of December 2021 in China, the Chinese citizens age above 60 already ranged 190 million.  As a result, you can see that the elderly number has been quickly on the rise.  It means that the elderly netizen already inseparable part.  For this group they have following characteristics.  For example, the relatively slower in accepting and to be familiar with the new technology, and so how can we help those elderly people to cross over the digital gap and to guide the elderly to be more assertive and to become more capable to identify those cheating and as well as the fake cases, and become literacy in this era is very important.

Now, there are a lot of news coverage in China, you know, due to some reasons the elderly are easily being cheated by those fraudulent software.  Can you see that in some scenarios, they will lose their property and their financial assets and in the worst cases, their psychological as well as physical healthiness will be really damaged.  As a result, we have to you know help them prevent them from being cheated during the Internet era, so this is very important.

So how can we cope with these challenges?  First of all, in China, we have to improve the legislation through legislation enforcement, and we can readily standardize as well as safeguard legitimate rights as well as interests of the elderly population.  For example, in China we adopted the cybersecurity law.  And we also adopted the individual information protection law.  For example, for some sensitive information of religion, the housing conditions, the financial account, as well as the traveling track, et cetera, these are the privacy as well as information which should be protected.

As a result, can you see that through legislation process, we can better protect the rights and interests of the elderly population.  The same is for training, for most elderly people in the fully digitized world, the Internet‑based world in in the age, they are lacking behind the banks, police stations, government entities can help them by training, preventing, blocking the fraud, the online fraud so that online scams to increase their Internet literacy or have one‑on‑one guidance to improve their awareness.

Currently in China, we have all kind of training opportunities for the elderly populations, and in many cities, in fact, this could really be disseminated, practiced.  Thirdly, use the younger generation to sort of digitally give back to the elder generation inside homes, between friends, families, younger generation has duty top help their elder generation family members or friend or relatives to be more Internet savvy, and therefore we need to improve their cyber literacy, and this is dynamic initiative and it will take some time and cannot be achieved overnight.  And this process will help the elderly population to better integrate into this digitized world, and this trend I know is difficult to push and China has been doing a lot and we hope to work together better with other countries to better publish and reintegrate into this incidental advertised world.  Thank you.

   >> YIK CHAN CHIN:  I'm sorry.  Is it okay?  Okay.  Can you hear me?

   >> LI YUXIAO:  Yeah.

   >> YIK CHAN CHIN:  Can you hear me?  Can you hear me?

   >> LI YUXIAO:  Yeah.  Okay.  No problem.

   >> YIK CHAN CHIN:  Can you hear me?

   >> LI YUXIAO:  Yes.

   >> YIK CHAN CHIN:  Okay.  Great.  Thank you.  Thanks for Professor for his speech and sharing the strategies.  So next we would like to welcome ‑‑ we would like to welcome Director of Data compliance and as you know short video company and so, Ms. Zheng Nan is Director of data compliance.  You have about 7 minutes; I pass the time to you.  Thank you.

   >> ZHENG NAN:  Thank you.  Allow me one minute to share my screen.  Can you see my screen?

   >> LI YUXIAO:  Yes.

   >> ZHENG NAN:  Thanks.  Good afternoon.  Good morning, ladies and gentlemen.  It's my pleasure to be invited to join all of you today at this conference.  I would like to take this opportunity to share my thoughts on how technology companies can improve the digital rights of the elderly.  First, allow me to introduce who we are.  We are an inclusive digital community where users can record and share their lives through short videos and livestreams.  Currently more than 600 million active users on the platform.  We strive to build an inclusive digital community.  Where we attach greater importance to people from all walks of life as well as underprivileged.  When most people tend to focus on celebrity, we want to enable every one of us to express themselves and gain their own spotlight in the Internet age with our service.  And that's why we're constantly committed to improving the algorithms, to direct data traffic to a wider range of users and topics.  We call it the power to be seen, which also (?) to leave no one behind.

Then what does the aging group mean to us?  It forms a strong user base in Kuaishou.  Not only abounding content and interacting with others, but as become content creators on our platform, and some of whom have accumulated millions of followers.  For the first six months of this year, 1.28 million elderly people have also received income of some form on the platform.  What we have done for elderly users, we have established a data security system to safeguard personal be privacy and data security, including protection of elderly rights.  We inform and demonstrate to users how we collect, store, use, share, disclose, and protect their personal information in our publicly available privacy policy, which clearly stipulates that users have the rights to their own personal information.  We have applied a series of access control and privacy enhancement technology, such as permission management, data encryption, security audits, deidentification to protect the privacy of the users.

An aging society, all sectors are trying to protect and promote the industrial designs catering for the elderly.  In September 2021, a larger version of the app was developed and officially launched to offer a more reader‑friendly version to the aging users.

We have always attached greater importance to the prevention and crackdown of online fraud.  Based on the characteristics of the short video industry, we have established an anti‑‑fraud governance system of education before, blocking during, and crackdown after fraudulent events.  First, improving risk control strategy, which includes upgrading anti‑‑scraping strategy, and optimizing account abnormality perception model.  We have built thousands of risk control models, different groups of people are managed separately through identification of vulnerable behaviors and fraudulent intentions, and second, upgrading prevention and control technology.  We desensitized using information on the product order list and increase verification measures where fire is generated.  Strengthening e‑commerce service providers, nominal detection of service providers connected to our platform are conducted on a daily basis, and service providers are prohibited from storing and encrypted sensitive data.  Fourth, carrying out special projects for management.  In July utilizing risk control and identification model, carried out special projects against accounts and engaged in gift‑giving scams against fans, and were penalized more than 1.25 million accounts.  Fifth, raising antifraud awareness for users, and as live streaming and short video platform, the nationwide antifraud publicity is also highlight of our work and in July of this year, we launched the fraud intelligence bureau platform activity, where we mobilize government accounts, media accounts, and talents on the platform to share fraud cases and popularize antifraud knowledge in a form of news reports and videos, raising elderly awareness of the pension fraud.  Having introduced some of the developments and innovations, I would like to use two key words to summarize how technology companies can contribute to the protection of digital rights and data security.  First keyword is innovation.  With development of digital economy, short videos and livestreams is gradually a key form of content business model and technological innovation, and technology companies should be pursuing a balance between economic values and social values for sustainable development.

The second we cannot live without inclusiveness.  Digital transformation is the mega trend, to leave no one behind in the digital era, means that we also need to pay more attention to the elderly, who may not be as well equipped with the technical know‑how and environment to participate in the Internet age, and that are more likely to be targeted by serious actions.  It is only where we have an inclusive digital community that people from all walks of life could be better off.  Thanks.

   >> LI YUXIAO:  Thank you very much.

   >> YIK CHAN CHIN:  Thank you very much for your presentation about the data‑comparison mechanism which is very impressive.  Okay.  The next section is the Q&A and discussion time.  I pass to General‑Secretary to host for the online question and I will chair the on‑site Q&A.  Thank you.  Time is yours.

   >> LI YUXIAO:  Thank you.  Thank you, Professor Chin.  We notice that many online and offline participants, there is many questions.  Professor Chin and I will create more communication for unity.  Please pay attention to answer time within two minutes, and at the same time Professor Chin also for persons.

First, I notice there are some questions in the area ‑‑ the question is to Professor, and you mentioned the data security and privacy by upgrading interoperable data ko. you share many details ‑‑ pleas.

>> XIADONG Lee:  Thank you for the question and interest on my research.  In the past two decades, Cloud computing is very popular business model for the digital platform.  They collect the data for users and provide some new services based on the data utilization which they collected.  The data is stored in the platform mostly.  The protection of the data is very important.  Especially in the last year, new laws for data protection or personal information protection has been announced and that means that in the future the trend is that the decoupling of the data.  They separate the data with the application and that means that the data can be used but not only one application and also one application can use not only one data resource, so that means it is data interoperability system to solve because we have more data to be interoperated and to morph into support the new applications.  So, the data interoperability system to solve the cross‑border connections.

So, if we separate the data from the application, then we can protect the ownership of the data, so that is very important to make sure that the data is belonging to you and I think that is most priority for data protection.  That's our assumption.  And then we provided the solution for data to identify data and make sure the ownership of data and to verify who accesses the data, and including some access with the privacy computing technologies.  Two minutes, and on model of this.  But I welcome you to have more deeply communication with us.  We can have more further discussion on this in more details.  Yeah.

   >> YIK CHAN CHIN:  Now we turn to questions.  Turn to questions from the floor.  Any question from here.  Can you pass the mic.

   >> AUDIENCE MEMBER:  Good morning.  Shane from the American Enterprise Institute.  At the very beginning, one of the presenters noted that there might be an option to have a particular hardware like a mobile device that would be only for seniors.  Can you expand on that?  I think that's an interesting perspective because it means that they are self‑selecting to only receive certain information by the device, if I'm understanding that correctly, which seems actually something I would like to get my mother.

   >> YIK CHAN CHIN:  To a particular speaker or to the whole.

   >> AUDIENCE MEMBER:  Somebody said it earlier, I'm sorry I didn't get the name but the presenter.  The hardware device, if there is a specific hardware device that's designed for elderly use.

   >> YIK CHAN CHIN:  Yeah.  I think the panelist, who can answer the question about the hardware application for the elderly people?  Anyone?

>> XIAODONG Lee:  Maybe I give some comment, access Internet from China, access Internet from China, so limitation to access knowledge, ability, so many factors cannot access.  Now the Chinese government encourage companies to develop education base easily used by people, and that means you should make sure that the hardware and the software and education should be very friendly to the people, because they cannot recognize small text, voice recognition, and new technology to support them to access Internet and applications.  There is a lot of effort on this because there is a big requirement and big market in China.

   >> YIK CHAN CHIN:  Thank you.  Do you have a follow up.

   >> AUDIENCE MEMBER:  I have other questions but I'll give other people an opportunity.

   >> YIK CHAN CHIN:  Okay.

   >> AUDIENCE MEMBER:  I have a question about Dr. Jovan.  Dr. Jovan, what do you think is the biggest challenge and difficulties facing elderly to protect their information, personal information and data security in this digital era?  And what is your solution and counter ‑‑ measurements.  Please walk us through ideas.  Thank you very much.

   >> YIK CHAN CHIN:  Jovan, would you like to respond?  Okay.  Maybe we can pick up, if Jovan can answer question later.  Any other questions from the floor?  Okay.  Pass the mic.  Yeah.  Please.

   >> AUDIENCE MEMBER:  My name is Asif and my question is a general question.  So, what efforts has China made to safeguard older people if terms of their digital rights and digital safety.  I mean could you please from the panel just elaborate with some examples?  Thank you.

   >> YIK CHAN CHIN:  Yeah.  Okay.  A question about what kind of measures China has to implement to protect digital rights of elderly people.  Anyone from the panel would like to respond?

   >> XIAO CAIWEI:  Could I answer the question or respond to the question?

   >> YIK CHAN CHIN:  Please.

   >> XIAO CAIWEI:  Thank you for raising this question.  The question is about what content measures are adopted by China or Chinese government to safeguard digital rights of the elderly.  In my presentation, I mentioned that Chinese government attached great importance to safeguard the digital safety of the Internet users.  In terms of legislation, China adopted cybersecurity law, digital security law, and individual information protection law.  While at the same time, China also formulated some of the rules and regulations, for example how to identify irregularities for apps in collecting personal information, 20 different kinds of rules and regulations.  Now I can also give you some examples, which is about protecting elderly digital rights and digital security.  For example, state council and central government formulated the implementation plan on helping the elderly population in dealing with technical difficulties in Internet era.  The relevant government authorities, national health commission, jointly organized a ministerial working committee, promoting relevant efforts on facilitating the elderly's traveling as well as the activities, there are almost 20 different kinds of documents.  Nationwide, we also selected some demonstration products of using digital technologies to empower the elderly, and also helped the elderly population to get over the digital divide or digital gap.

Another example is MIIT also organized three telecom carriers to launch different kinds of audio support measures.  For example, one is called One Key Connection, a one‑touch connection, and this has served more than 80‑million elderly population.  There are also other measures.  For example, the Ministry of public security on the transportation security platform, has opened the function for elderly population to trust family to help on platform and opened hotline called 12123 and also some official apps helping those elderly people, specific columns in offering specific services to the elderly and while at the same time we also have the electronic Social Security card and NHC, National Health Commission also organized the 2021 intelligent elderly empowerment campaign, and also selected the best‑performing volunteers while serving the elderly people.

The Ministry of Education with the universities as well as the other colleges to help those all elderly people to improve digital literacy to conduct all kind of trainings as well as workshops to improve digital skill of elderly people.

The parliament on 12337 ‑‑

   >> YIK CHAN CHIN:  Can you hear me?

   >> XIAO CAIWEI:  Opened ‑‑

   >> YIK CHAN CHIN:  Excuse me.  Mr., Xiao, time is up because we have another forum coming up.  We have to conclude now.  Can I invite Secretary‑General to conclude our workshop and also, I would like to thank you all for coming to our session.

   >> LI YUXIAO:  Thank you.  Thank you to all of our guest speakers.  Due to limited time, that's all for the discussion session.  In today's ‑‑ (echo) ‑‑ not only for all people to access Internet, protect data and information for all groups.  Especially vulnerable groups and achieve information protection and data security for all.

And also, it is requirement for the technical ‑‑ for the technological development ‑‑ (Speaking off mic).  It's important benefit of the digital civilization and also accounted for to use themselves so that digital stabilization and digital construct can be vital (?) and extend value of human life.

We also in the international community to build counselors on the data scouter and protection of elderly online.  (echo).

Thank you for your participation.  Look forward to meeting you again next year.  Thank you all.  Thank you.