IGF 2024 Open Forum #10 mygov e-government portal

Innovation and Digital Development Agency is a public legal entity under the Ministry of Digital Development and Transport of the Republic of Azerbaijan. The Innovation and Digital Development Agency serves to organize activities in the field of digital transformation in the country, to form a local innovation environment, and to strengthen the ecosystem. Providing accessible education and career opportunities in the field of ICT in the country by assisting in the acquisition of modern technologies and technological solutions, building and organizing digital government and digital society are the priority directions of the Agency. mygov platform is a pioneering government concept that seamlessly integrates citizens, state entities, and businesses onto a unified electronic service platform. This innovative system aims to provide a comprehensive array of cutting-edge digital services, fostering collaboration and efficiency. Through the mygov portal, citizens gain access to information provided by government agencies, enabling them to engage with services electronically, acquire e-documents, verify the accuracy of their information, and seamlessly manage the process of sharing their data with other institutions. mygov platform is a pioneering government concept that seamlessly integrates citizens, state entities, and businesses into a unified electronic service platform. This innovative system aims to provide a comprehensive array of cutting-edge digital services, fostering collaboration and efficiency. Through the mygov portal, citizens gain access to information provided by government agencies, enabling them to engage with services electronically, acquire e-documents, verify the accuracy of their information, and seamlessly manage the process of sharing their data with other institutions. Mygov reduces dependence on physical documentation by digitizing processes and promoting electronic submissions, contributing to the sustainability of the environment. By addressing current challenges, the mygov portal and application contribute to the efficiency, accessibility, and user experience of government services, ultimately strengthening the mutual relationship between citizens and the government.

1) How will you facilitate interaction between onsite and online speakers and attendees? Live video streaming. The live video streaming will ensure that the online participant can see the offline audience too. 2) How will you design the session to ensure the best possible experience for online and onsite participants? We will also arrange a mobile phone through which one of the organising team will be connected. When there is Q&A, the person with the mobile phone will move around and also record it and live stream it simultaneously. We will also distribute a handout (both online and offline) about the issues that are being discussed to clearly communicate the content of the discussion. 3) Please note any complementary online tools/platforms you plan to use to increase participation and interaction during the session. We will be using the Q&A of the chat, and the online moderator will be managing this chat.