IGF 2025 Open Forum #49 Internet and Digital Trust and Safety Industry Standards

With billions of people across the globe logging on each day, the “trust and safety” field is rapidly growing as a key enabler for digital citizens’ ability to connect and interact within each other—within and across borders. This session will bring diverse stakeholders together to discuss the role of online safety best practices and international standards in driving digital trust and resilience. This event is an opportunity to hear directly from diverse stakeholders in how to strengthen such work. The Digital Trust and Safety Partnership (DTSP) has developed best practices and an assessment methodology that are progressing toward an international standard, ISO/IEC 25389, the first of its kind intended to control or manage content- and conduct-related risks. The aim of this open forum is to seek feedback from the global Internet community about the DTSP Best Practices, and how they can evolve effectively. Are they sufficient in capturing growing social and policy interest in internet safety? What is missing, and how should the best practices evolve to keep pace with emerging change, regulatory trends, and threats to the open Internet? How can we build on such work to address regulatory interest in safety and risk mitigations? And, what role can cross-industry best practices, norms, and principles play in broader policy conversations when it comes to promoting safety, expression, and the open Internet?

Dedicated Moderator: Assigning a moderator to monitor online participation and relay questions/comments to onsite speakers in real-time. Discussion between online and onsite participants: We will invite stakeholder representatives to attend remotely and participate in the session. we will send public invitation and individualized ones. We will have a hybrid friendly agenda and since it’s a roundtable as well as engagement session every person in the room and online will be able to participate. We first start with comments online and then come to the room we also promote the session as a hybrid to have as many online participants as possible We usually have breakout sessions for optimal engagement, we might do a small scenario based breakout session that engages online participants effectively but also gives the onsite participants time to reflect on the prompts. We will have a sign up sheet beforehand and will send background materials to the participants as well as the prompts